1.
With respect to a network interface card, the term 10/100 refers to
Answer: Option 'B'
megabits per seconds
2.
Which Motherboard form factor uses one 20 pin connector
Answer: Option 'A'
ATX
3.
When installing PCI NICS you can check the IRQ availability by looking at
Answer: Option 'B'
motherboard BIOS
4.
A hard disk is divided into tracks which are further subdivided into:
Answer: Option 'B'
sectors
5.
Missing slot covers on a computer can cause?
Answer: Option 'A'
over heat
6.
A wrist grounding strap contains which of the following:
Answer: Option 'C'
Resistor
7.
What could cause a fixed disk error.
Answer: Option 'D'
Incorrect CMOS settings
8.
Which standard govern parallel communications?
Answer: Option 'C'
IEEE 1284
9.
From what location are the 1st computer instructions available on boot up?
Answer: Option 'A'
ROM BIOS
10.
In laser printer technology, what happens during the conditioning stage?
Answer: Option 'B'
A uniform negative charge is placed on the photosensitive drum
11.
What product is used to clean smudged keys on a keyboard?
Answer: Option 'B'
All-purpose cleaner
12.
Most PCs give a single beep on bootup to indicate they are ok hardware wise. You boot your PC and don't get a beep. What should you check first?
Answer: Option 'D'
power supply
13.
ESD would cause the most damage to which component?
Answer: Option 'B'
Expansion board
14.
Which peripheral port provides the FASTEST throughput to laser printers?
Answer: Option 'B'
Parallel
15.
The mouse pointer moves erratically, what is the possible cause? The mouse
Answer: Option 'A'
ball is dirty
16.
To view any currently running Terminate Stay Resident (TSR's) programs you could type:
Answer: Option 'B'
MEM
17.
Voltage is measured:
Answer: Option 'A'
in parallel
18.
Your customer tells you the print quality of their dot matrix printer is light then dark. Which of the following could cause the problem.
Answer: Option 'B'
Improper ribbon advancement
19.
Which type of system board is the MOST likely candidate for processor upgrading if you want maximum performance and future compatibility?
Answer: Option 'B'
PCI
20.
Suppose that you have a the maintenance package identifies several possible field replaceable units (FRUs) that will resolve the problem. What should you do after turning the power off?
Answer: Option 'A'
Replace the indicated parts, one at a time in the recommended sequence, until the problem is resolved; return unused FRUs to stock